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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

veronica villarruel

May 11, 2023

5  out of  5 rating by veronica villarruel
"(Translated by Google) I am super happy with the attention I received from Miss Esmeralda She was super kind to explain to me step by step about the types of Insurance that State Farm offers. For my cars, home 🏠 Life insurance and more He had a lot of patience with me in answering all my doubts and questions, he has never had an experience like this I have had different Azeguranzas with different agents But none like emerald She speaks Spanish and English I am completely satisfied and insure my cars with State Farm Thank you very much Esmeralda for your excellent Customer Cervice 🙏 (Original) Estoy súper feliz de la atención que recibí de la señorita Esmeralda Ella fue súper amable de explicarme paso por paso sobre los tipos de Azeguranzas q ofrece State Farm Para mis autos, casa 🏠 Seguro de vida y más Tubo mucha pasiencia conmigo en contestarme todas mis dudas y preguntas, nunca havia tenido una experiencia cómo está Eh tenido diferentes Azeguranzas con diferentes agentes Pero ninguno como esmeralda Ella habla español e inglés Quede completamente satisfecha y asegure mis autos con State Farm Muchísimas gracias esmeralda por tu excelente Costomer Cervice 🙏"

Eric O'Daniel

May 1, 2023

5  out of  5 rating by Eric O'Daniel
"Quick fast service, very friendly, been with them for 8 years and most likely won't be changing any time soon!"

Jacob Lusk

April 28, 2023

5  out of  5 rating by Jacob Lusk
"Christina has been great to work with! She has helped me on my auto and renters policy for the past decade. She’s very quick to respond and prioritizes her customers’ needs and interests."

Tatyana Sanchez

April 28, 2023

5  out of  5 rating by Tatyana Sanchez
"Christina always helps us when needed and has great customer service! She helped us recently with our life insurance policy and made the process quick."

Maria Leos

April 18, 2023

5  out of  5 rating by Maria Leos
"Want to give a shout out to Cristal at State Farm who is always on top of mine and my familes life insurance benefits. With a busy schedule myself I know that I will always be taken care of with Cristal. Highly recommend her for any of your Life Insurance concerns."

Josie Garcia

April 15, 2023

5  out of  5 rating by Josie Garcia
"I never new how important it is to have a life insurance until I spoke with Cristal. She is very informative & our go to person for all of our insurance needs. She truly cares that our family is well protected and has helped my family and I."

Todd Krueger

April 14, 2023

1  out of  5 rating by Todd Krueger
"Christina Hernandez is great and takes care of business, the problem is State Farm not taking care of us when we have storm damage and all the homes around us get new roofs but us. We will have to spend around $20,000.00 out of our pocket with ZERO help from State Farm again. I received 6 roof quotes all of the reps said state farm was the worst when it comes time to replace a roof from storm damage."

Jocelyn Cervantes

March 31, 2023

5  out of  5 rating by Jocelyn Cervantes
"Thank You to Crystal she is very helpful in every way she can, from the family Cervantes we are very grateful for all her help and everything she has done for us very supportive and kind person !! Thank you"

Ernesta Perez

March 27, 2023

5  out of  5 rating by Ernesta Perez
"(Translated by Google) I have a little more than six months with this insurance and Esmeralda was the one who helped me with the policy. He was always professional and kind during the process, he explained the coverage of each insurance and answered all my questions. (Original) Tengo un poco más de seis meses con este seguro y Esmeralda fue quien me ayudó con la póliza. Siempre fue profesional y amable durante el proceso, me explico las coberturas de cada seguro y contesto todas mis preguntas."

Johnathan Douglas Rodasta

February 23, 2023

5  out of  5 rating by Johnathan Douglas Rodasta
"OMG AMAZING, They have been so helpful through my claim, always available for my questions and gets back to me amazingly fast"

S Mata

February 10, 2023

5  out of  5 rating by S Mata
"Christina was awesome!!! She helped me so much and continues to help me when needed. Thank you!"

Alysa Santos

February 8, 2023

5  out of  5 rating by Alysa Santos
"Esme has been so kind and easy to work with at State Farm! It has been a pleasure working with her! She made getting my new car insurance started a breeze, has super fast response time and is always happy to assist me with any questions I may have. If you’re looking for new insurance, contact Esme at State Farm!!!"

Escalibur 3455

January 19, 2023

5  out of  5 rating by Escalibur 3455
"Esmeralda was one of the most helpful agents I have ever spoken with, she broken down everything for us that we weren't understanding which made it that much easier switching insurance providers. Will definetly recommend to others that are looking to switch insurances."

Mario

January 13, 2023

5  out of  5 rating by Mario
"No lie they are the best and have really nice people working there and service is awesome highly recommend 👌."

Marty W

August 29, 2022

5  out of  5 rating by Marty W
"I hear how people are left high and dry with their insurance, I have always been taken care of with this insurance. Any questions I have are always answered, claims are handled in good time.the young lady I work with most often always ready to help me. I have been with them for many, many years."

Luis Angel Muñoz Castro

August 28, 2022

5  out of  5 rating by Luis Angel Muñoz Castro
"Crystal Santollo is the best agent you have at that office, very helpful and also always answer all my questions. Five stars for her"

Alain Valdes

August 28, 2022

5  out of  5 rating by Alain Valdes
"(Translated by Google) Greetings. I want to congratulate the insurance company, the treatment of all its workers is extremely excellent, my greatest communication is with Mrs. Cristal, I cannot find words in the Spanish language dictionary to express all my appreciation and gratitude to her, her work is She masters 100%, her level of communication and patience is exquisite, what I appreciate most about her is her good treatment of us clients, I would recommend this office a thousand times, you have 100 stars. Congratulations (Original) Saludos. Quiero felicitar a la compañía de seguros, el trato de todas sus trabajadoras es extremadamente excelente, mi mayor comunicación es con la señora Cristal, no encuentro palabras en el diccionario de lengua española para expresar todo mi aprecio y gratitud para con ella, su trabajo lo domina 100%, su nivel de comunicación y paciencia es exquisita, lo que más aprecio en ella es su buen trato para con nosotros los clientes, una y mil veces recomendaría esta oficina, tienen ustedes 100 estrellas. Felicidades"

Allee Novak

August 9, 2022

5  out of  5 rating by Allee Novak
"Christina Hernandez's costumer service is absolutely amazing! She goes above and beyond, I am so happy to be able to work with her in figuring out the best options for me and my insurance!"

R Rios

July 28, 2022

5  out of  5 rating by R Rios
"Esmeralda is always prompt in answering my phone calls or emails. I had a claim for a tow truck and received my check the same day! Thank you Jennifer Vidrine State Farm."

Maria Colin

July 7, 2022

5  out of  5 rating by Maria Colin
"Highly recommend this place. Christina is a great agent! She is very helpful. Explained in great detail. Definitely went above and beyond."

Ken Melkovitz (OxChuck)

June 7, 2022

5  out of  5 rating by Ken Melkovitz (OxChuck)
"What a great office! We've been extremely impressed with Christina Hernandez! Her customer service is at the top of the list. We have a handful of policies with State Farm and I would never use any other company or office. Christina is always quick to reply and consistently provides the best level of service. It's much more beneficial doing business with this State Farm office versus the other insurance companies, we love being able to email or call with our questions because we know we will always receive quick, accurate replies. This State Farm office and Christina get an A++ in our book. Thanks Christina and Jenny!"

Angela Treese

May 16, 2022

5  out of  5 rating by Angela Treese
"Esmeralda is absolutely wonderful and I will not go anywhere else for insurance! She is extremely helpful and goes above and beyond In everything she does! I definitely recommend it!!"

Alexsia Lozano

May 16, 2022

5  out of  5 rating by Alexsia Lozano
"I highly recommend contacting Christina Hernandez for any insurance needs. She is extremely helpful and so on top of your needs. The office closes at 5pm and she was so kind to stay working past her schedule to help me out with my auto insurance policy. She walked me through every single step of the policy and made sure I understood what each coverage meant. She is so sweet and extremely hardworking! Don’t hesitate to contact her she will respond right away! Thank you so much for this great experience!"

Rosa Martinez

March 22, 2022

5  out of  5 rating by Rosa Martinez
"Shout out to Esmeralda for such exceptional service!!⭐️⭐️⭐️⭐️⭐️ Esmeralda normally doesn't handle my account; however, she recently helped me out with a time sensitive matter and  completely went above and beyond with her kindness, attention to detail and willingness to help!! 😊😊 It was such a pleasure working with her. 🙌🏼 She definitely sets the bar high! 🙏🏼 Happy to be doing business with Jenny Vidrine's office."

S C Severson

March 21, 2022

5  out of  5 rating by S C Severson
"This office and its reps have always been courteous and have graciously given us the information and time we have needed to make decisions about our insurance needs—as well as promptly paying claims."